Did you promise and not deliver this week?

Your Friday Trigger Question

How do you win trust and influence outcomes? (Sorry, Dale Carnegie.)

You know that the surest way is to under promise and over deliver. (I know you know.) Because the surest way to destroy trust and to handicap outcomes is to over promise and under deliver. (And I know you also know that.)

Well, if you know that, then I know you are only half right.

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